Reputation/Review Management Solutions for Your Business


Reputation Management is defined as "managing what your patients see and say about your practice online." Other features include making sure your practice is listed in all the places your patients look when searching for services like yours, that you have current reviews on your services so people will know you're there, and that your website is up to date with current mobile-aware technology. 

 

Available Packages

The Bronze Package 

Our BRONZE package is a great "getting started" package. This package allows you to start building your online presence, manage your reviews, and social media accounts all in one place.

This is what you get:

  • 24/7/365 monitoring of your virtual doorway. Claim Google Plus, Yelp, YP.com & Bing listings + DIY Reporting
  • Manage your customer reviews to make sure the right information gets to the places you want it seen, and work to correct the ones you don't.
  • A social marketing dashboard that allows you to manage all your Social Media in one place.
  • HealthBeat Online Business Center, Ongoing Listing Service, Complete Video Training
  • Daily email alerts of key issues to up to six members of your management team. Monthly analytical reporting on key statistics.
  • This package carries a one-time $99 set-up fee

The Silver Package 

Our SILVER package is a great "budget-friendly" package for small to medium practices. To get started, we ensure that your Facebook Page is fully optimized and all needed information is activated. We will ensure your patients can "check-in" to your practice on Facebook and provide you with customized Check-in signs. We will also engage with all the visitors to your page, make sure they know they are welcome, plus respond to any questions or inbox messages they might send. Our team will also create two custom Facebook cover graphics promoting your business each month.  

This is what you get:

  • We'll optimize your Facebook page, update business contact information, make sure the contact us button is configured properly, and create any tabs needed to deliver the content you want posted.
  • Engage your patients when they post a check-in, a review, or respond to any content posted by you or on your behalf.
  • Make sure to thank your patients when they share or mention your practice in their social media, building your word or mouth advertising.
  • Respond to your patients when they post comments about the events and offers posted on your page
  • Customized local check-in signs to place around your practice where your patients will see them.
  • Four page posts per week of content you approve, ranging from videos, images, contests, quizzes and more.
  • Build traffic to your page by running boosted posts and offers, and at least one event per month to build patient loyalty and practice recognition. Monthly replacement of key Facebook cover graphics to keep your site fresh and up to date.
  • Monthly analytical reporting on key statistics.
  • Each package carries a one-time $99 setup fee

The Gold Package 

Our Gold package is our recommended, and most popular, package for medium to large practices. With this package, you have all of the important aspects of your Facebook page taken care of. First of all, we ensure that your Facebook Page is fully optimized and all needed information is activated. We will ensure your patients can "check-in" to your practice on Facebook and will provide you with customized Check-in signs. We will also engage with all the visitors to your page, make sure they know they are welcome, plus respond to any questions or inbox messages they might send. Our team will also create two custom Facebook cover graphics promoting your business each month.  

This is what you get:

  • We'll optimize your Facebook page, update business contact information, make sure the contact us button is configured properly, and create any tabs needed to deliver the content you want posted.
  • Engage your patients when they post a check-in, a review, or respond to any content posted by you or on your behalf.
  • Make sure to thank your patients when they share or mention your practice in their social media, building your word or mouth advertising.
  • Respond to your patients when they post comments about the events and offers posted on your page
  • Customized local check-in signs to place around your practice where your patients will see them.
  • Five customized page posts per week of content you approve, ranging from videos, images, contests, quizzes and more that will foster engagement and interaction.
  • Build traffic to your page by running paid advertising to boost your traffic, boosted posts and offers, and at least one event and one offer per month to build patient loyalty and practice recognition. Monthly replacement of key Facebook cover graphics to keep your site fresh and up to date.
  • Monthly analytical reporting on key statistics.
  • Each package carries a one-time $99 setup fee

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